Support

Get help with Swim Analytics. Have questions? We're here to help.

Contact Us

For support inquiries, feature requests, or general questions, please email:

swimanalytics@onmedic.org

Frequently Asked Questions

How do I sync my workouts?

The app automatically syncs with Apple Health to import swimming workouts recorded by any compatible device or app. Make sure you've granted Health app permissions in iOS Settings.

Is my data private?

Yes, all data is processed locally on your device. We don't collect, store, or transmit any of your personal information. Read our full privacy policy.

How do I export my data?

You can export your workout data and analytics in multiple formats (JSON, CSV, HTML, PDF) directly from the app. All exports are generated locally on your device.

Do I need an internet connection?

No, the app works completely offline. All calculations and data processing happen locally on your device.

Can I use this app on multiple devices?

The app can be installed on all your iOS devices using the same Apple ID. However, data is stored locally on each device unless you enable iOS app backups through iCloud.

Need More Help?

Can't find what you're looking for? Email us at swimanalytics@onmedic.org and we'll get back to you as soon as possible.